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[Remote] Sr. Quality Assurance Analyst

Remote · Colombia Full-time

Note: The job is a remote job and is open to candidates in USA. Pacific Life is a company dedicated to providing security and planning for its policyholders. They are seeking a Senior QA Analyst to support their Distribution Partner Integration team, focusing on ensuring software quality for annuity product sales and servicing through testing and collaboration with various stakeholders.

Responsibilities

  • Leverage your insurance industry/technology experience to deliver comprehensive internal testing in support of company, industry, and vendor initiatives
  • Work independently to develop comprehensive testing strategy and formal test plans, analyze test results to validate existing functionality and recommend corrective action
  • Execute manual and exploratory testing, ensuring comprehensive test coverage to drive proper delivery outcomes
  • Manage defect tracking, triaging, and resolution processes, working closely with analysts and developers
  • Develop and maintain test automation frameworks for functional, regression, API, and performance testing
  • Work with internal business partners to support external user testing, to meet project deadlines and critical deployment dates
  • Assess automation opportunities while partnering with internal business and technology teams, and recommend process, product, or service enhancements
  • Drive early and continuous testing throughout the development lifecycle, adopting testing methodologies that support agile/kanban and ensuring early defect detection in the development lifecycle
  • Maintain documentation of test results to assist in debugging and modification of software

Skills

  • 8+ years annuity industry experience, a minimum of 5 years quality assurance experience focused on annuity product and order entry ecosystem
  • Demonstrated ability to form meaningful partnerships (internal/external) at all organizational levels resulting in practical solutions to complex problems
  • Excellent problem solving, root cause analysis, critical and strategic thinking skills
  • Excellent communication and interpersonal skills
  • 5+ years of experience in Software Quality Assurance & Quality Engineering
  • 5+ years annuity industry experience, focused on products and services on Order Entry platforms through PPfA/DPfA, forms-based or wizard-based configuration
  • Demonstrated hands-on expertise in manual testing, test case design, and defect management
  • Strong understanding of Agile methodologies (Scrum, Kanban)
  • Working knowledge of DTCC and ACORD annuity industry standards
  • Applied experience working with DTCC data structures and policy admin systems integration
  • Experience with FIDx/Envestnet or similar third-party platforms
  • Experience in Life Insurance, Mutual Funds, and/or Institutional space
  • Experience navigating Mainframe systems to assist with data validation
  • QA Analysis certification, or equivalent education/training
  • Familiarity with technologies such as API's, Web Services, AI

Benefits

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

Company Overview

  • Pacific Life Insurance is an insurance company that provides life insurance products, annuities, and mutual funds. It was founded in 1868, and is headquartered in Newport Beach, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.pacificlife.com/.
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