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[Remote] Sr. Product Manager-Special Programs or Medicaid

Remote · Norway Full-time

Note: The job is a remote job and is open to candidates in USA. Frontline Education is an innovative organization focused on transforming the educational landscape through AI technology. As a Senior Product Manager, you will be responsible for defining product strategy, collaborating with cross-functional teams, and engaging with customers to identify their needs and deliver impactful solutions.

Responsibilities

  • Define and evolve product strategy grounded in customer insight, data, business priorities, and a deep understanding of the education landscape
  • Partner closely with Product Design and Engineering in an empowered product team model with shared accountability for customer and business outcomes
  • Translate complex problems into clear outcome-based priorities, roadmaps, and measurable customer and business outcomes
  • Spend significant time engaging with customers and stakeholders through discovery, research, and validation activities to uncover unmet needs and opportunities
  • Lead discovery, prototyping, experimentation, and validation efforts to accelerate learning, reduce risk, and improve decision quality before scaling investment
  • Make thoughtful prioritization and trade-off decisions that balance customer needs, business goals, technical realities, and long-term product strategy
  • Use qualitative and quantitative insights to inform decisions, improve customer experiences, and identify opportunities to drive adoption, retention, satisfaction, and operational efficiency
  • Align cross-functional stakeholders around product direction, success metrics, priorities, and desired outcomes
  • Champion simple, scalable solutions that improve usability and deliver meaningful long-term value for customers and the business
  • Explore emerging technologies and AI-driven capabilities in practical ways that improve customer workflows, operational effectiveness, and user outcomes

Skills

  • Experience leading product initiatives in a SaaS or technology-driven environment
  • Experience building a standalone product from the ground up (0-1)
  • A track record of delivering products that solve meaningful customer problems and drive measurable business and customer outcomes
  • Strong customer discovery, product strategy, and prioritization skills, with the ability to translate insights into actionable product direction
  • Experience working within cross-functional Product, Design, and Engineering teams to deliver customer and business impact
  • Confidence working with data to inform decisions, evaluate success metrics, and communicate insights clearly
  • Experience collaborating across teams including engineering, design, sales, customer success, and other customer-facing roles
  • Strong ability to connect strategy with execution and align teams around a shared vision and measurable outcomes
  • Experience navigating ambiguity and defining clear paths forward in complex problem spaces
  • Strong stakeholder management, influence, and cross-functional leadership abilities without relying on direct authority
  • Experience leading experimentation and validation efforts to improve learning velocity and decision quality
  • Familiarity with education technology or a strong interest in improving outcomes for schools and communities
  • A natural curiosity for understanding users, systems, workflows, and opportunities for improvement
  • Comfort navigating ambiguity and making thoughtful decisions as new information emerges
  • A collaborative mindset that values diverse perspectives, empowered teams, and shared accountability for outcomes
  • A focus on continuous learning and openness to new tools, approaches, and ways of working
  • A practical, responsible approach to applying technology and AI capabilities to improve customer and business outcomes
  • The ability to balance long-term vision with near-term execution and measurable impact
  • The ability to navigate complexity, influence without authority, and drive alignment across diverse stakeholders
  • Experience in one of the following: Medicaid, English Learners, Gifted and Talented or RTI/MTSS a plus

Benefits

  • Bonus eligibility and long-term incentive opportunities
  • 401(k) with company match
  • Comprehensive health, dental, and vision coverage
  • Employee stock purchase plan
  • Generous paid time off and tuition reimbursement

Company Overview

  • Frontline Education is an integrated insights software primarily focusing on human capital management. It was founded in 1998, and is headquartered in Malvern, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is http://www.frontlineeducation.com/.
  • Company H1B Sponsorship

  • Frontline Education has a track record of offering H1B sponsorships, with 3 in 2023, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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