Note: The job is a remote job and is open to candidates in USA. iHerb is the world's largest eCommerce platform dedicated to health and wellness products. The Senior Product Manager - AI Applications is responsible for the strategic development and deployment of AI-based solutions to enhance internal efficiencies within the Revenue Organization, focusing on areas such as Marketing, Pricing, and Merchandising.

Responsibilities

• Develop and oversee the product roadmap for AI-driven internal tools and agentic workflows
• Design AI solutions to automate and optimize processes within Marketing, Pricing, and Merchandising
• Collaborate with the Revenue Organization to identify high-impact opportunities for AI integration
• Deploy and iterate on AI applications at high speed to meet evolving business needs
• Manage the integration of AI platforms and orchestration tools into existing internal infrastructures

Skills

• High degree of accuracy and attention to detail
• Excellent organization skills and ability to multi-task
• Expertise in AI workflow management and orchestration tools (e.g., n8n)
• Deep understanding of LLM-based development environments and tools like Claude Code
• Experience with Model Context Protocol (MCP) servers and system integrations
• Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy
• Generally requires a minimum of 10+ years of experience in Product Management, with a significant focus on AI/ML application development and the deployment of agentic solutions within a corporate environment
• Bachelor's Degree in Computer Science, Data Science, Business, or a related technical field is preferred, or a combination of education and equivalent work experience
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms)
• Proficiency in AI platforms, agentic frameworks, and automation tools

Benefits

• Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan.
• Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies.
• Employees will enjoy paid holidays throughout the calendar year.
• Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

Company Overview

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