Note: The job is a remote job and is open to candidates in USA. PNC is a leading bank that values its employees and fosters an inclusive workplace culture. The Software Engineer Sr will be responsible for the design, development, configuration, and administration of the ServiceNow platform, ensuring stable and secure delivery of its capabilities across various IT management areas.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and platform capabilities using industry best practices
• Configure and extend core ServiceNow modules such as Incident, Problem, Change, Request, Service Catalog, CMDB, and Knowledge Management
• Develop and maintain workflows, Flow Designer flows, business rules, UI policies, client scripts, and server-side scripts using JavaScript
• Design and support integrations with enterprise systems using REST, SOAP, APIs, MID Server, and data sources
• Support CMDB and CSDM implementations, including data modeling, reconciliation, discovery, and data integrity
• Enable automation and orchestration to reduce manual effort and improve service delivery efficiency
• Support ServiceNow environment health across development, test, and production instances
• Provides detailed technical design and development of software solutions using existing and emerging technology platforms
• Proposes & designs software solutions to address complex business needs
• Writes code, tests and deploys software
• Prepares technical and procedural documentation required for software
• Maintains and debugs software

Skills

• 3+ years of relevant / direct industry experience
• University / college degree or a comparable combination of education, job specific certification(s), and experience (including military service)
• Bachelors degree
• Application Development
• Business Management
• Customer Solutions
• Design
• Group Problem Solving
• Process Improvements
• Release Management
• ServiceNow Platform
• Software Solutions
• User Experience (UX) Design

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service

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