Note: The job is a remote job and is open to candidates in USA. Twilio is shaping the future of communications and is seeking a Social Media Specialist to enhance its brand awareness. The role involves creating engaging content, managing social media channels, and building community relations to promote Twilio's mission and capabilities.

Responsibilities

• Create compelling, on-brand content showcasing our customers, capabilities, and culture
• Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok
• Help execute our editorial calendar and campaigns
• Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content
• Engage and build our community of technical developers, consumers, and business decision makers daily
• Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives
• Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it
• Create interesting, engaging content for our top executives
• Perform analysis and use data to prove our program is growing and our bets are paying off
• Constantly experiment and test new tactics to reach new audiences
• Partner with our Employee Brand team to help tell the stories of Twilions to external audiences

Skills

• Has experience managing brand social
• Expresses complex thoughts or ideas in 100 characters or less
• Thinks outside of the box and presents ideas clearly
• Is organized and loves to take projects and run with them
• Uses data to tell a story and has proven success on social
• Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial
• Enjoys building community
• Likes to have fun
• Experience with live video
• Graphic design

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Equity plan (if eligible)
• Corporate bonus plan (if eligible)
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave

Company Overview

Company H1B Sponsorship