Note: The job is a remote job and is open to candidates in USA. Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company that focuses on improving transparency in drug discount data exchange. They are seeking a Site Reliability Engineer to design, build, and maintain highly available systems and infrastructure while collaborating with software developers and operations teams to enhance system reliability.

Responsibilities

• Design, implement, and maintain scalable and reliable systems in cloud environments such as Azure Cloud Services
• Experience with CI/CD Platforms (GitHub Actions, GitLab CI)
• Provide operational support for full-stack software applications
• Increase system resilience with expert-level coding, bulletproof release, and change management skills
• Develop service-level indicators and objectives to automate release validation
• Improve automation and increase the system’s self-healing capability
• Collect operating system data and report performance metrics to stakeholders
• Ensure security best practices are followed in cloud infrastructure and application deployments
• Manage cloud and database system maintenance, debugging production issues as they arise
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Partner with security and product teams to define and publish policies, processes, and playbooks to facilitate rapid and effective handling of alerts and incidents
• Lead incident management processes; respond to outages and service disruptions promptly

Skills

• Bachelor's degree in computer science or similar field
• Five years' experience as a site reliability engineer or similar role
• Strong programming skills (Golang, Ruby, Python, or similar)
• Proven ability to diagnose and monitor performance and reliability issues across the stack
• Expertise in Kubernetes
• Relevant industry certifications, such as through the Site Reliability Engineering (SRE) Foundation
• Proven experience working with cloud-native infrastructure (Azure Cloud Services, AWS, or GCP)
• Experience working with observability and incident management tools (Datadog, OpsGenie, PagerDuty)
• Experience scripting operating system tasks with Infrastructure as Code
• Impeccable communication skills
• Ability to problem-solve in a fast-paced, high-stakes environment

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