Note: The job is a remote job and is open to candidates in USA. Cygnus Professionals Inc. is seeking a ServiceNow HRSD Technical Consultant responsible for designing and developing solutions within ServiceNow HR Service Delivery and Employee Center. The role involves translating functional requirements into technical configurations and ensuring integration with external systems.

Responsibilities

• Configure & build HR solutions in ServiceNow HRSD and Employee Center (forms, catalog items, workflows)
• Automate HR processes such as case routing, approvals, and task management
• Enhance the Employee Center experience (portal layout, navigation, action items)
• Develop integrations with external systems for Employee Center tasks dashboard (e.g. SuccessFactors, CSOD, Concur)
• Manage HR data and platform setup (tables, fields, security data integrity)
• Support testing and deployments, including issue resolution
• Document solutions and provide knowledge transfer to internal teams

Skills

• Service Now configuration/development
• Designing, configuring, and developing solutions within ServiceNow HR Service Delivery (HRSD) and Employee Center
• Translating functional requirements into scalable, maintainable technical configurations
• Ensuring seamless integration with external systems (e.g., SuccessFactors, CSOD, Concur)
• Configuring & building HR solutions in ServiceNow HRSD and Employee Center (forms, catalog items, workflows)
• Automating HR processes such as case routing, approvals, and task management
• Enhancing the Employee Center experience (portal layout, navigation, action items)
• Developing integrations with external systems for Employee Center tasks dashboard (e.g. SuccessFactors, CSOD, Concur)
• Managing HR data and platform setup (tables, fields, security data integrity)
• Supporting testing and deployments, including issue resolution
• Documenting solutions and providing knowledge transfer to internal teams

Company Overview

Company H1B Sponsorship