Note: The job is a remote job and is open to candidates in USA. GridX, Inc. is focused on creating clean energy technology and is looking for a Senior Technical Project Manager to enhance their customer delivery process. This role involves leading a team, managing project lifecycles, and ensuring successful delivery to utility customers while collaborating with various internal teams.

Responsibilities

• Lead and mentor a team of up to two Technical Project Managers, providing career development coaching and hands-on project guidance
• Drive internal teams to onboard customers on schedule and within scope, providing a best-in-class experience
• Efficiently manage the project lifecycle through planning, requirements gathering, resourcing, configuration, risk mitigation, training, go-live, and project closure
• Achieve an understanding of the GridX product capabilities, and technical integration processes to guide customers throughout the delivery process
• Manage stakeholders to ensure that all customer requirements are scoped and delivered on time and within budget
• Communicate with internal and external executives regarding project status on a weekly or ad hoc basis
• Own customer communications to ensure customers’ expectations are properly set and managed according to project constraints, updates, and challenges
• Utilize and maintain processes, templates, and documentation for delivery standards in collaboration with customer success leadership
• Contribute to improvements in operational processes and best practices to enhance the efficiency and effectiveness of the Project Management team
• Evolve the project management function, including methodologies, automation techniques, and policies
• Effectively communicate risks, develop mitigation strategies and strategically drive a project while maintaining good faith with a customer

Skills

• 7+ years of software product/ project/ client management experience with a track record of success delivering complex, cross-functional projects with large enterprise customers
• Experience working on large, complex technology integration projects requiring excellent communication skills, attention to detail and planning, and multi-channel communication requirements
• Experience working with utility customers and/or in the energy industry
• Strong project manager with experience in a fast-paced, tech environment requiring adaptability and high-quality performance
• Master of multitasking with repeatable tool sets and systems
• Creative and willing to push the envelope
• Ability to prioritize tasks and allocate resources effectively
• Implementation of quality assurance processes to ensure consistent and high-quality customer interactions
• Experienced at following and developing standard project management methodologies and best practices
• Ability to work across time zones and with offshore teams in a dynamic start-up setting effective communicator and skilled facilitator
• Experience in management consulting or strategic account management, preferably with a software/technology company
• Experience developing or implementing technology roadmaps and portfolios
• Experience with energy efficiency and program implementation is highly desired
• Experience working with a start-up
• Experience with Jira project management
• Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus
• Project Management Professional Certification (PMP)

Benefits

• Flexible PTO
• Excellent Medical, Dental and Vision Insurance
• 401k Match
• Parental Leave
• Equity & benefits/perks

Company Overview