Note: The job is a remote job and is open to candidates in USA. Iterable is the leading AI-powered customer engagement platform that helps leading brands create dynamic, individualized experiences at scale. As a Senior Sales Operations Analyst, you will develop strategy, process, and reporting for the Sales department to drive cross-functional strategic insights and detailed analytics into the sales process.

Responsibilities

• Work cross-functionally with Marketing, Sales, Finance, and Customer Success teams to report business KPIs, identify key insights, and suggest areas of improvement
• Identify new processes and tools to increase automation, improve efficiency, and reduce manual overhead
• Partner with Sales management to increase the understanding of our business, improve decision-making, and increase sales productivity
• Create and maintain KPI dashboards for business partners
• Perform ad-hoc analysis and come up with your own projects to support ongoing strategic and tactical business initiatives
• Administration of Salesforce (create and maintain reports/dashboards, page layouts, territory module, record transfers/uploads, new user creation, etc)
• Become an authority in our Sales tool stack and ensure team is using best practices

Skills

• Strong written and verbal communication skills
• Demonstrable experience with Excel, Salesforce, and/or other Sales tools
• Solid attention to detail and time management skills
• Analytical thinker who can derive insights from data to improve process and training
• A self-starter attitude who naturally sees problems
• Sales experience or experience working with Sales organizations
• Experience at a high growth startup or consulting experience
• Certified Salesforce Administrator and Developer
• Experience with forecasting and sales territories

Benefits

• Variable pay (where applicable)
• Equity
• Medical, dental, vision, and financial
• Generous stipends for health & fitness and learning & development

Company Overview

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