Note: The job is a remote job and is open to candidates in USA. Cognizant is seeking a Senior QA Lead with Healthcare Platforms experience to drive quality assurance strategy and execution across complex healthcare platforms. The role involves collaborating with client stakeholders and cross-functional teams to ensure high-quality releases aligned with business goals.

Responsibilities

• Act as the single point of contact (SPOC) for QA, building strong relationships with client stakeholders and influencing quality outcomes
• Align QA strategy with Agile sprint and release cycles while ensuring coverage of business-critical workflows
• Lead and coordinate offshore QA teams for execution, status reporting, and delivery tracking
• Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives
• Drive adoption of automation, AI-driven solutions, and testing tools to improve efficiency and quality
• Manage integration testing efforts, including dependencies across systems and third-party applications
• Monitor QA progress, risks, and metrics, ensuring transparency and proactive issue resolution
• Strengthen team capability through coaching, process improvements, and continuous skill development

Skills

• 8+ years of experience on QA
• Strong expertise in Facets platform within healthcare domain
• Proven experience in Enrollment and EAM (Medicare Enrollment) processes
• Ability to manage and coordinate within a multi-vendor environment
• Solid understanding of Agile methodologies and QA processes, with ability to enforce best practices
• Experience leading QA teams and managing end-to-end testing delivery
• Strong client-facing communication, stakeholder management, and influencing skills
• Experience handling integrations, dependencies, and enterprise-level systems
• Experience in test automation frameworks and tools
• Exposure to AI-driven QA/automation solutions
• Demonstrated ability to drive process improvements and innovation in QA
• Experience working in distributed/onshore-offshore team models
• Strong analytical mindset with a focus on continuous improvement

Benefits

• Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Company Overview