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[Remote] Senior Product Manager - Clinical Quality

Remote · Mexico Full-time

Note: The job is a remote job and is open to candidates in USA. Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. They are seeking a Senior Product Manager to own the systems and capabilities ensuring high-quality, safe, and efficient care, focusing on clinical operations and the tools that enhance the effectiveness of Registered Dietitians.

Responsibilities

  • Own the roadmap for the Clinical Quality & Safety pod with a clear mandate: make Foodsmart's RD workforce more effective, raise the quality bar of care delivery, and build the safety infrastructure that lets the clinical model scale
  • Work closely with Clinical Operations to deeply understand RD workflows, identify friction points, and translate them into prioritized product improvements
  • Partner with Engineering and Data to define, build, and iterate on AI-assisted clinical tools
  • Define and track quality and efficiency metrics: session completion rates, RD time-on-task, documentation accuracy, and other indicators of clinical operational health
  • Own the product-side of Foodsmart's clinical safety framework — the guardrails, escalation pathways, and quality checks embedded in the platform that protect members and support clinical judgment
  • Partner with Clinical Leadership and Compliance to translate regulatory requirements and clinical standards into scalable product features
  • Build and maintain feedback loops that surface safety signals from care delivery into the product roadmap — ensuring issues are caught, addressed, and prevented systemically
  • Work with Data and Engineering to build instrumentation and measurement frameworks that track clinical quality outcomes across the member journey
  • Collaborate with adjacent pods to ensure clinical quality considerations are embedded in new member and client experiences

Skills

  • 5+ years of product management experience, ideally with time spent on internal tooling, clinical operations, or workflow-oriented products
  • Experience owning a product area end-to-end with meaningful autonomy — from discovery through launch and iteration
  • Comfort working on AI-assisted features or workflow automation — you don't need to be an ML engineer, but you need to be a thoughtful product owner in this space
  • Strong analytical skills and experience using data to guide product decisions and measure clinical or operational outcomes
  • Familiarity with agile methodologies and cross-functional delivery in fast-paced environments
  • Experience in digital health, telehealth, clinical workflow tools, or care delivery platforms
  • Exposure to healthcare compliance, clinical quality frameworks, or patient safety standards
  • Experience with Medicaid, Medicare Advantage, or value-based care contexts

Benefits

  • Remote-First Company
  • Unlimited PTO
  • Flexible & remote location
  • Healthcare Coverage (Medical, Dental, Vision)
  • 401k & bonus
  • Registered Dietitian Sessions

Company Overview

  • Foodsmart provides a digital nutrition platform that uses personalized dietary recommendations to improve health outcomes. It was founded in 2010, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.foodsmart.com.
  • Company H1B Sponsorship

  • Foodsmart has a track record of offering H1B sponsorships, with 1 in 2025, 2 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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