Note: The job is a remote job and is open to candidates in USA. Zoom is a company focused on building the best collaboration platform for enterprises. They are seeking a Senior Product Manager to outline the product roadmap, enhance user experience, and drive revenue growth through data-informed decisions in eCommerce practices.

Responsibilities

• Developing and executing the eCommerce growth strategy and roadmap; prioritizing features from market, customer, and data insights
• Driving user acquisition and activation, focusing on conversion rates and trial-to-paid conversions
• Identifying and implementing monetization opportunities to increase revenue per customer, including upsell and cross-sell, and optimizing pricing and packaging options
• Maintaining dashboards for core metrics (conversion, AOV, churn, CLTV, cart abandonment) and identifying trends and opportunities
• Leading the end-to-end product lifecycle; prioritizing by impact and collaborating with Engineering, Design, Marketing, and Sales on launches and iteration
• Monitoring the market landscape and current best practices; designing, running, and evaluating A/B tests to optimize key flows; partnering on product content, promotions, and merchandising

Skills

• 8+ years of product management experience focused on eCommerce platforms, CRM integrations, and marketing automation tools
• Applied knowledge of eCommerce best practices, user experience design, conversion optimization, and payment gateways
• Understanding of SaaS business models, customer lifecycle management, and subscription-based revenue
• Ability to use data to interpret results, identify trends, and make well-reasoned, data-informed decisions
• Ability to work effectively with technical teams and explain technical trade-offs
• Clear communication skills in writing and verbally across teams
• Bachelor's degree in a related field (e.g., Business, Marketing, Computer Science). MBA or equivalent experience welcome

Benefits

• Base salary, bonus and equity value
• Structured hybrid approach centered around our offices and remote work environments
• Benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
• Support work-life balance
• Contribute to their community in meaningful ways
• Opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment
• Fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential
• Accommodation during the hiring process
• Accommodations Request Form for applicants who require an accommodation due to a qualifying medical disability

Company Overview

Company H1B Sponsorship