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[Remote] Senior Product Manager

Remote · Ghana Full-time

Note: The job is a remote job and is open to candidates in USA. Veracross is a SaaS-based School Information Systems provider focused on independent K-12 schools worldwide. They are seeking a Senior Product Manager to oversee the admissions journey, ensuring a seamless experience from inquiry to enrollment, while collaborating with various teams and utilizing metrics to improve the product.

Responsibilities

  • End-to-end admissions flow. Inquiry, application, review and decisioning, enrollment contracts, and re-enrollment through financial aid decisions— owned as a single connected journey, not a set of disconnected forms
  • Integrations and handoffs. Clean connections between admissions, enrollment, financial aid, billing, and the student record — so a family is one family, not five
  • Discovery and roadmap. Spend time with admissions directors, business managers, and enrollment teams to understand the work, define the problems worth solving, and ship in priority order
  • Metrics that matter. Funnel conversion, application completion, time-to-decision, financial aid turnaround, re-enrollment yield — and the operational metrics that tell us our product is actually saving schools time
  • Cross-functional partnership. Day-to-day work with engineering and design on your squad, plus close partnership with customer success, support, implementation, sales, and marketing

Skills

  • 3-5 years of product management experience shipping software to real users, ideally B2B SaaS
  • A track record of owning a product area end to end — discovery, scoping, shipping, and iterating based on what you learn
  • Strong customer instincts. You spend real time with users, write down what you hear, and can tell the difference between a feature request and the underlying problem
  • Comfort with workflow-heavy products. You can hold a multi-step, multi-stakeholder process in your head and reason about where it breaks
  • Data fluency. You can pull your own numbers, build a basic funnel, and use metrics to prioritize — not just to report after the fact
  • Clear, concise writing. PRDs that engineers want to build from. Updates that stakeholders actually read
  • A bias toward shipping. You'd rather get something useful in front of customers and learn than perfect a spec for another month
  • Authorized to work in the US
  • Experience in EdTech, K-12, higher ed, or another mission-driven domain
  • Familiarity with admissions, enrollment, or financial aid processes — as a PM, an operator, or a former school employee
  • Experience with complex calculation engines, eligibility logic, or workflow products with branching states
  • Comfort working closely with finance or business office stakeholders

Benefits

  • 3 weeks of vacation per year
  • 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
  • 56 Hours of paid sick leave annually
  • Top tier benefits -
  • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
  • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Company Overview

  • Information and Learning Management Software for Independent Schools It was founded in 2002, and is headquartered in Wakefield, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.veracross.com.
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