Note: The job is a remote job and is open to candidates in USA. Tides is a nonprofit and philanthropic organization committed to advancing social justice. The Senior Operations Analyst manages operational activities for the Legal, Risk & Compliance department, focusing on improving workflows and supporting compliance with federal, state, and local laws applicable to nonprofits.

Responsibilities

• Own and continuously improve the LRC intake, prioritization, and service delivery framework, exercising discretion to determine routing escalation thresholds, and resolution standards for complex legal and compliance matters
• Maintain the LRC calendar, mail, support, and design and execute agendas for LRC department meetings
• Manage review and payment processing for LRC matters, such as outside counsel bills and vendors, and manage subscriptions
• Design, manage, and recommend LRC knowledge systems including organizing and maintaining file trees and access restrictions
• Design and maintain trackers for litigation, subpoenas, and Congressional letters/inquiries and related matters, and support and track document productions, subpoena responses and similar
• Determine prioritization of legal/compliance matters based on risk exposure and route service of process, such as subpoenas and document requests
• Independently research and synthesize nonprofit regulatory requirements and assess operational impact, advising LRC teams on compliance implications and recommended implementation approaches. (Ex.: lobbying, gifts to public officials, ballot measures, and charitable purpose requirements at the federal, state and local levels.)
• Evaluate the tracking, analysis and reporting of regulated activities in the topic areas noted, and identify and implement improvements to systems, processes, and policies. Includes advancing mandatory non-profit filings, including in filing of state charitable registrations and corporate annual reports
• Define and execute contract intake criteria and escalation standards for contract reviews, evaluating efficiency and risk tradeoffs with requirements including insurance and other standard terms
• Develop recommendations and advance contract policies and processes to handle high-volume contract needs more efficiently
• Evaluate vendor cost effectiveness

Skills

• Demonstrated organizational skills and attention to detail, with the ability to multi-task and reprioritize when required
• Experience drafting legal or other formal memoranda summarizing laws, requirements and/or policies
• Effective verbal and written communication skills
• Familiarity with Salesforce and proficiency with Microsoft Office
• Comfortable working independently and a self-starter
• Values and welcomes transparency and accountability, including through regular communications and updates with LRC department members
• Strong team player and willing to assist in new challenges presented to the department and organization as a whole
• At least 5 years of paralegal or legal compliance experience or similar and relevant bachelor's, preferably in a nonprofit or corporate law environment; or 7 years of relevant experience; paralegal certificate a plus
• Basic knowledge of 501(c)(3) legal and regulatory laws and regulations
• Demonstrated experience supporting data and record management in legal settings
• Appreciation for and experience handling confidential, sensitive and attorney-client privileged communications

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