Note: The job is a remote job and is open to candidates in USA. Capital One is a pioneering company in cloud and data management tools, aiming to help businesses manage their data at scale. They are seeking a Senior Manager, Technical Program Management to lead initiatives in building and delivering innovative software solutions. The role involves collaborating across teams and driving execution while simplifying complex technical challenges.

Responsibilities

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills, comfortable reporting to VPs
• Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts
• A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives
• Deep focus on execution, follow-through, accountability, customer obsession, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Skills

• At least 5 years of experience in technical program management
• Bachelor's degree
• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills, comfortable reporting to VPs
• Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts
• A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives
• Deep focus on execution, follow-through, accountability, customer obsession, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
• 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability)
• 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
• 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS
• 3+ years experience building highly scalable products and platforms in a SaaS organization
• 3+ years of experience with agile delivery and planning, and helping teams organize
• Experience applying Generative AI to solve business problems and drive efficiency
• Experience in building systems and solutions within a highly regulated environment
• Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering)

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

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