Note: The job is a remote job and is open to candidates in USA. BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. The Senior IT Business Analyst – Accounting Systems serves as a functional IT partner supporting a heavily customized ERP and accounting systems environment, working closely with various teams to troubleshoot issues, gather requirements, and improve operational workflows.

Responsibilities

• Partner with Accounting, Payroll, Operations, and IT teams to gather and document requirements
• Translate business needs into detailed functional specifications for developers and technical teams
• Support and troubleshoot issues within ERP and accounting systems environments
• Coordinate and support User Acceptance Testing (UAT) for system enhancements and changes
• Create and maintain process documentation, functional specifications, process flows, and user guides
• Assist with system configuration, testing, and implementation activities
• Provide support to end users and assist with Help Desk ticket triage and issue resolution
• Research system issues independently and coordinate with developers when technical escalation is required
• Support ongoing process improvement initiatives and identify operational efficiencies
• Become a subject matter expert in assigned ERP/accounting system areas

Skills

• 5+ years of experience in Business Systems Analysis, ERP support, or functional IT support roles
• Experience supporting accounting, payroll, AP, AR, or financial business processes
• Strong communication and documentation skills with the ability to work with both technical and non-technical teams
• Experience troubleshooting functional system issues and supporting end users
• Comfortable working in legacy or highly customized systems environments
• Strong problem-solving skills with the ability to work independently
• Experience with Visio, Jira, Confluence, or similar tools preferred
• Basic SQL knowledge or query experience is a plus
• Experience in construction, manufacturing, industrial, logistics, or distribution environments preferred

Benefits

• Medical, dental, vision, life and disability insurance
• A generous 401k plan

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