Note: The job is a remote job and is open to candidates in USA. Mascoma Bank is seeking a Senior Identity & Access Management (IAM) Administrator to help protect the systems, applications, and digital experiences that support our employees and customers. In this role, you will own key identity, authentication, and access lifecycle services across the Bank, including single sign-on (SSO), multi-factor authentication (MFA), and connected business applications. You will also play a central role in strengthening and automating user access management.

Responsibilities

• Administer and support identity, authentication, SSO, MFA, and federation services across cloud and on-premises applications
• Build, maintain, and improve automated account lifecycle workflows for onboarding, transfers, role-based provisioning, and timely offboarding
• Manage Microsoft 365 and Entra ID configurations, including users, groups, enterprise applications, app registrations, licensing, Conditional Access, and hybrid identity services
• Configure and integrate business applications for authentication, authorization, attribute mapping, SSO, SCIM, and automated provisioning
• Support access governance activities, including RBAC, least-privilege access models, access reviews, entitlement records, and audit evidence
• Partner with Information Security and IT teams to align identity services with security standards, compliance expectations, and regulatory requirements
• Troubleshoot identity and access issues, document processes and runbooks, and provide clear support to technical and non-technical stakeholders

Skills

• 5+ years of hands-on identity and access management or systems administration experience
• Strong experience with SSO, MFA, and SAML/OIDC federation
• Hands-on experience administering Microsoft 365 and Entra ID, including Conditional Access
• Experience automating account lifecycle and provisioning with an identity governance or lifecycle automation platform
• Working knowledge of onboarding, transfers, offboarding, role-based access, and least-privilege access models
• Experience integrating and configuring applications for authentication and provisioning, including SCIM and SAML
• Familiarity with directory services, group and role management, and identity governance concepts
• Experience working in a regulated industry, such as financial services
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
• Microsoft 365 or Entra ID administration certifications
• Identity lifecycle automation or identity governance platform training or certification
• Relevant security certifications, such as CompTIA Security+

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