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[Remote] Senior Cloud Services Engineer – Plex

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. They are seeking a Senior Cloud Services Engineer to support their Plex Cloud Operations team, focusing on maintaining and scaling their Kubernetes-based platform while ensuring high availability, security, and performance.

Responsibilities

  • Maintain and improve our Kubernetes platform, ensuring high availability and scalability
  • Implement infrastructure/configuration as code to automate operations. (Terraform, Ansible, Helm, Flux, Kustomize)
  • Enhance observability and logging using OpenTelemetry and Elastic
  • Building automated solutions that enable resiliency and self-healing of applications
  • Managing Server Operating Systems (Windows and Linux)
  • Managing Web Servers (IIS 10)
  • Troubleshoot production incidents, perform root cause analysis, and drive reliability improvements
  • Evaluate and implement cloud-native technologies to enhance platform efficiency
  • Collaborate with security teams to ensure best practices for container security and compliance
  • Work with multi-cluster management solutions such as Rancher, Cluster API (CAPI), or other Kubernetes fleet management tools
  • Manage Kubernetes infrastructure on Azure and vSphere
  • Participate in an on-call rotation to support platform operations and respond to incidents

Skills

  • Bachelor's Degree or equivalent years of relevant work experience
  • Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Maintain and improve our Kubernetes platform, ensuring high availability and scalability
  • Implement infrastructure/configuration as code to automate operations. (Terraform, Ansible, Helm, Flux, Kustomize)
  • Enhance observability and logging using OpenTelemetry and Elastic
  • Building automated solutions that enable resiliency and self-healing of applications
  • Managing Server Operating Systems (Windows and Linux)
  • Managing Web Servers (IIS 10)
  • Troubleshoot production incidents, perform root cause analysis, and drive reliability improvements
  • Evaluate and implement cloud-native technologies to enhance platform efficiency
  • Collaborate with security teams to ensure best practices for container security and compliance
  • Work with multi-cluster management solutions such as Rancher, Cluster API (CAPI), or other Kubernetes fleet management tools
  • Manage Kubernetes infrastructure on Azure and vSphere
  • Participate in an on-call rotation to support platform operations and respond to incidents
  • Typically requires 5+ years of relevant professional experience in a cloud infrastructure, platform engineering, or operations role
  • 3+ years managing multi-cluster Kubernetes environments. (Rancher & Cluster API)
  • Hands-on experience with Azure and vSphere as Kubernetes infrastructure providers
  • Experience with Linux administration and container runtimes (Docker, containerd)
  • Solid understanding of RBAC, security policies, and secrets management in Kubernetes
  • Proficiency with Terraform and Ansible
  • Familiarity with observability tools (OpenTelemetry, Elastic, PRTG, and Dynatrace)
  • Public Cloud experience (Microsoft Azure or Amazon Web Services)
  • Knowledge of .Net website functionality
  • Load balancer experience (F5 LTM, Azure Load Balancer)
  • Understanding of IPv4/IPv6, FTP, HTTP, SSL/TLS, HTML, XML
  • The ability to participate in an on-call rotation for platform support
  • Prior experience in SRE or Platform Engineering roles
  • Degree in Computer Science or related area

Benefits

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

Company Overview

  • Rockwell Automation specializes in industrial automation and information, makes its customers more productive. It was founded in 1903, and is headquartered in Milwaukee, Wisconsin, USA, with a workforce of 10001+ employees. Its website is http://www.rockwellautomation.com.
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