Note: The job is a remote job and is open to candidates in USA. Gainwell Technologies is a company dedicated to improving the health and well-being of vulnerable populations through innovative technologies. The Senior Business Process Consultant will analyze and implement operational process improvements, provide consultation on re-engineering techniques, and develop metrics for process management.

Responsibilities

• Analyzes, plans and implements moderately complex operational process improvement needs
• Supports long-term planning sessions with a single client to improve business processes, generally involving use and improvement of information systems and goals
• Identifies process improvement needs and communicates issues to authorized personnel to ensure that client and company needs are met in a timely manner
• Provides consultation on the use of moderately complex re-engineering techniques to improve process performance and product quality
• Deploys plans from conception through closing on moderately complex aspects of re-engineering projects
• Develops moderately complex metrics that provide data for process management and indicators for future improvement opportunities
• Collects data to identify root cause problems
• Researches, recommends and approves processes to aid in the translation of business objectives into functional requirements and solution design
• Measures performance against process requirements, aligning improvement projects to close performance shortfalls
• Serves as an information solution liaison in a specific business unit or organization for process improvement, business processes and systems integration
• Works in conjunction with business strategies program leaders to provide desired re-engineering practices and to ensure alignment of re-engineering initiatives to business objectives
• Surveys and analyzes best practices for techniques and processes
• Supports pilot projects and internal case studies for trial usage improvement methods or approaches
• Works with management to align projects to strategy
• Assesses the degree of risk impact, timeframe, and cost of re-engineering required to achieve the desired future state
• Acts as re-engineering consultant to other transformation teams in methods, techniques, and tools to ensure adherence to company guidelines

Skills

• Bachelor's degree or equivalent combination of education and experience
• Three or more years of organizational change consulting experience
• Experience working with business re-engineering processes and the technology industry
• Experience working with business processing models, Process Design, Requirements Management, and Project Management
• Experience working with re-engineering tools, methods, and techniques
• Good analytical and problem solving skills
• Good communication skills
• Good interpersonal skills to communicate with clients
• Ability to work independently and as part of a team
• Willingness to travel
• Bachelor's degree in business administration, management, or related field preferred

Benefits

• Generous, flexible vacation policy
• Educational assistance
• Comprehensive leadership and technical development academies to help build your skills and capabilities
• 401(k) employer match
• Comprehensive health benefits
• Variety of leadership and technical development academies to help build your skills and capabilities

Company Overview