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[Remote] Senior Applications Analyst - Sunquest (Clinisys)

Remote · New Zealand Full-time

Note: The job is a remote job and is open to candidates in USA. Children's Healthcare of Atlanta is one of the nation’s leading children’s hospitals. They are seeking a Senior Applications Analyst to provide analytical and troubleshooting skills for implementing clinical laboratory technology applications within the organization. The role involves system administration, integration, data analysis, and providing support and training to lab staff.

Responsibilities

  • System Administration and Maintenance
  • Installation and Configuration: Set up, configure, and customize the LIS software to match the specific workflows of the lab. Test Build: Proficiency in Sunquest Laboratory application test and reflex build including Reference Lab build Regular Maintenance: Perform system backups, installing software updates, and managing server uptime. Ensure application redundancy with functional Disaster Recovery(DR) system. System Monitoring: Daily, weekly and monthly system checks are performed to maintain the integrity of patient data, test results and quality control metrics. Security and Compliance: Ensure the system follows strict healthcare regulations like HIPAA, CLIA, and CAP by managing user permissions, audit trails, and data encryption
  • Integration and Workflow Management
  • Instrument Interfacing: implement instrument/middleware connectivity to enable lab analyzers to send test results directly into the LIS, reducing manual entry errors. EHR Integration: Manage the data exchange between the LIS and EPIC EMR. Rules-Based Automation: implementation of application software to provide lab test ordering and resulting capability. Positive patient identification implemented for use by Lab phlebotomy team
  • Data Analysis and Reporting
  • Business Intelligence: Adhoc Crystal report creation for Key Performance Indicators (KPIs). Billing Integration: Ensure that test billing charges are accurately captured in LIS and transmitted to the downstream billing application for reimbursement
  • Support and Training
  • Support: Provide 24-hour on-call scheduled support for seven days every 5th week for critical system issues and help lab staff to resolve technical workflow application issues/errors. Staff Training: Train lab staff on how to use the LIS efficiently

Skills

  • 3+ years of Applications analyst experience with Sunquest (Clinisys) application
  • Experience in leading complex projects from inception to completion with minimal supervision
  • College degree in operationally related area or equivalent experience
  • Applications analyst experience in Sunquest/Clinisys application
  • Proven strong oral and written communication skills with a diverse population
  • Proven organizational, problem-solving, analytical, and time management skills
  • Strong interpersonal skills to interact positively and productively with teams across organizational lines
  • Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements
  • Flexibility to manage multiple initiatives and shift priorities based on business needs
  • Ability to perform job duties independently with minimal supervision and assist other team members in leading complex projects from inception to completion
  • Experience in Beaker Anatomic or Clinical Pathology a plus
  • Experience in a healthcare setting

Company Overview

  • Children’s Healthcare of Atlanta is a non-profit private foundation that focuses on healthcare for children. It was founded in 1997, and is headquartered in Atlanta, Georgia, USA, with a workforce of 10001+ employees. Its website is http://www.choa.org.
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