Note: The job is a remote job and is open to candidates in USA. ezCater is the #1 food tech platform for workplaces in the US, providing flexible and scalable food management solutions. The Senior Analyst in Product Analytics will leverage data to drive innovation, collaborate with cross-functional teams, and analyze product performance to inform strategic decisions.

Responsibilities

• Collaborate closely with senior leaders on exciting business problems, actively shaping the team's strategic direction and focus while driving alignment across Product, Engineering, Design, and Finance
• Analyze all aspects of ezCater’s product and site funnel, identifying points of friction, areas of opportunity, turning your analysis into a prioritized roadmap
• Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to be built into the product experience and influence the product strategy
• Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and uncover future opportunities for iteration and optimization
• Use data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver tangible customer impact
• Root cause changes to business performance, partnering with stakeholders to deliver upon north star metrics and achieve organizational goals
• Navigate trade offs with imperfect data while working with data platform peers to improve data quality and governance
• Leverage AI to accelerate analytics throughput and expand your blast radius
• Share product domain expertise, raising the technical and analytical bar, acting as a thought leader and mentor to peers for collaborative growth

Skills

• 3+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce
• Demonstrated experience solving ambiguous, high-impact business problems independently
• Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (Python preferred)
• Proficiency in site analytics and experimental test design
• Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma
• Effective communication skills to convey data insights across different audiences
• Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders
• Strong organizational skills, time management, and multitasking capability
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable

Benefits

• Stock options that you’ll help make worth a lot
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• A tremendous amount of responsibility and autonomy
• Wicked awesome co-workers
• Employee meal program (and many more goodies) when you’re in our office

Company Overview