Note: The job is a remote job and is open to candidates in USA. SBDigital is seeking a Senior Account Manager to help elect Democrats, support nonprofits and PACs, and build war chests for movements across the country. The role involves owning complex client programs and driving innovative digital fundraising strategies across various channels.

Responsibilities

• Own high-frequency and marquee client programs end-to-end: strategy, planning, execution, QA, and performance
• Set monthly/quarterly program strategy across email and SMS, including projections, content calendars, segmentation plans, testing roadmaps, and rapid-response protocols
• Lead client communication: present insights, defend strategy, translate performance into clear recommendations, and build trust with senior stakeholders
• Mentor and manage Associates, Strategists, and Fellows; provide clear feedback on writing, testing, segmentation, deliverability, and list growth best practices
• Quality control: review/approve copy and builds; enforce brand voice, compliance, and rigorous QA across email, SMS, landing pages, and ads
• Data-driven optimization: own weekly and monthly reporting; analyze KPIs, cohort trends, and test results; turn findings into actionable next steps
• Budget stewardship: oversee ad and SMS spend tracking, pacing, and forecasting; flag risks early and reallocate to hit revenue and ROI goals
• Hands-on support when needed: jump in to draft, edit, or load emails/SMS to maintain momentum during peak moments
• Rapid response: coordinate and execute timely pivots around breaking news, endorsements, and calendar moments
• Cross-functional collaboration: partner with creative, data/analytics, and media teams to align targeting, creative, and landing page experience
• Guide list hygiene, acquisition, and re-engagement strategies to sustain long-term revenue
• (Optional) New business: support scoping, proposal inputs, and occasional pitches as bandwidth allows

Skills

• 5–7+ years in digital, communications, fundraising, or campaign roles
• Proven ownership of multi-channel digital fundraising programs with measurable revenue growth and ROI improvements
• Exceptional writing and editing for email/SMS fundraising, with a strong testing mindset (subject lines, framing, CTAs, ask amounts, segmentation)
• Platform familiarity: NGP, Action Network, ActBlue, Switchboard, Numero, ActionKit (or comparable tools)
• Demonstrated people leadership: delegating, coaching, giving kind/actionable feedback, and developing teammates
• Operational excellence: calm under pressure, strong organization, attention to detail, and reliable deadline management across multiple accounts
• Strategic thinking with the ability to balance near-term goals and long-term program health
• Sense of urgency and comfort operating in fast-moving political news cycles
• Political/advocacy experience strongly preferred

Benefits

• 5% of salary earned end of cycle bonus
• Company-provided Mac laptop
• One-time $1,000 home office equipment allowance
• 50% employer match of employee 401(k) contributions up to 5%
• Health, Dental, and Vision benefits with company contribution
• Unlimited PTO + all paid national holidays
• 12 weeks paid parental leave
• Student loan repayment assistance, $300 per quarter
• Flexible, collaborative, mission-driven team environment
• 100% Remote

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