Note: The job is a remote job and is open to candidates in USA. Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. The Security Analyst will manage security assurance operations, ensuring customer requests and compliance processes run smoothly and efficiently while supporting audit activities and maintaining security documentation.

Responsibilities

• Own the intake process for security assurance requests: review incoming tickets, triage and prioritize work, assign tasks to the appropriate team members, and track requests to resolution
• Resolve routine and straightforward security inquiries and questionnaire items independently
• Communicate clearly with internal stakeholders and customers throughout the assurance process, setting expectations and providing status updates
• Respond to customer security questionnaires and audit requests with accuracy and timeliness, escalating complex items as appropriate
• Maintain the security documentation repository and ensure materials are current and accessible
• Support customer-facing security calls and presentations alongside senior team members
• Assist with HITRUST r2 and SOC 2 audit preparation and evidence collection
• Help coordinate audit activities across internal teams, tracking open items and deadlines
• Support access review processes and other recurring compliance activities
• Assist with security policy and procedure maintenance
• Track and report on security metrics and assurance request status
• Support vendor risk assessment activities
• Assist with security awareness efforts and documentation as needed
• Participate in security incident response when needed

Skills

• Bachelor's degree in Information Security, Business, Operations, Finance, Accounting, or a related field, or equivalent work experience
• Strong attention to detail and follow-through — you catch things others miss and see tasks through to completion
• Excellent written and verbal communication skills, including comfort communicating with external clients
• Ability to manage multiple concurrent requests and prioritize effectively in a fast-paced environment
• Strong problem-solving orientation; you approach unfamiliar situations with curiosity and good judgment
• Proficiency with productivity and work-tracking tools (ticketing systems, spreadsheets, document management)
• 1–2 years of experience in operations, compliance, audit support, finance, or a related field
• Exposure to information security concepts, frameworks (NIST, HITRUST, SOC 2), or HIPAA compliance
• Experience in healthcare, healthcare technology, or working with regulated data environments
• Familiarity with GRC or security assurance workflows

Benefits

• Work from anywhere in the US! Machinify is digital-first.
• Top Medical/Dental/Vision offerings
• FSA/HSA
• Tuition reimbursement
• Competitive salary, 401(k) with company match
• Additional health and wellness benefits and perks
• Flexible and trusting environment where you’ll feel empowered to do your best work

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