Note: The job is a remote job and is open to candidates in USA. NTT DATA Business Solutions is seeking an SAP Project Manager responsible for managing successful project delivery and ensuring customer satisfaction for Field Consulting clients. The role involves planning, directing, and managing SAP implementation projects while maintaining project timelines, budgets, and quality assurance.

Responsibilities

• Establish credibility with clients as their trusted advisor
• Effectively use and improve methodology approaches and supporting tools
• Facilitate weekly project reviews with client
• Estimate and plan projects
• Directly manage one or more projects
• Resource allocation and load balancing in order to deliver projects
• Ensure consistent delivery of projects
• Maintain acceptable profitability targets for our projects
• Provide backlog and forecast for assigned projects to Engagement Manager
• Account Management for assigned accounts
• Cultivate professional relationships with clients
• Establish credibility and relationships with client decision makers, know their business, their industry, their culture, and their top priorities
• Create an environment of extreme customer focus within the team
• Be a decision maker regarding conflicting customer priorities/requirements
• Be an advocate for customers within NTT DATA Business Solutions
• Timely response to and acceptable resolution of customer escalations
• Renewal and expansion of contractual relationships
• Educate consultants regarding value propositions, offerings, and implementation strategies
• Proactively contribute to the deployment of the project implementation methodology
• Contribute to NTT DATA Business Solutions growth objectives by providing mentoring to new and existing employees
• Proactively contribute to the effective development of consultants
• Be an advocate for the consultants, convince customers of 'right resource right role' where appropriate
• Leverage resources in other groups as appropriate to deliver work (Support, Field Consulting, Outsourcing, Subcontractors, global NTT DATA Business Solutions resources, etc.)

Skills

• Bachelor's degree (or its equivalent) in Information Technology or related field of study is required for this position
• 5 years of experience (OR Masters and 4 years exp) as a Project Manager on ERP implementations, which must have included 4 years cross-functional SAP implementation management experience
• Minimum of one S/4 HANA or one cloud project implementation experience
• Ability to lead strategic workshops with clients
• Strong project management skills
• Advanced degree
• Project Management training and certification

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