Note: The job is a remote job and is open to candidates in USA. Centric Consulting is a management and technology consulting firm that emphasizes a collaborative and enjoyable work culture. They are seeking an experienced Salesforce Project Manager to lead delivery on Salesforce implementations for mid-market and enterprise clients, ensuring projects are completed on time and within budget.

Responsibilities

• Own end to end delivery on Salesforce implementations from kickoff through hypercare
• Build and maintain the project plan, sprint cadence, and delivery roadmap
• Run daily standups, sprint planning, backlog grooming, sprint reviews, and retrospectives
• Track velocity, burndown, and team capacity. Adjust the plan when reality demands it
• Identify, document, and resolve risks and issues before they become delivery problems
• Maintain a clean, current backlog with the product owner and business stakeholders
• Manage change requests through a defined process. Document impact to scope, budget, and timeline before committing
• Track actuals against budget weekly. Surface variances early
• Maintain a working RAID log and review it with the client on a regular cadence
• Coordinate the work of Salesforce architects, developers, business analysts, QA, and OCM resources
• Make sure each team member knows what they own, what is blocking them, and what is coming next
• Coach junior team members on Agile practices and consulting fundamentals
• Coordinate with offshore resources when the engagement model includes Centric India
• Be the primary delivery point of contact for the client project sponsor and steering committee
• Run steering committee meetings with clear materials and honest status reporting
• Translate technical work into business outcomes that client executives can act on
• Manage client expectations early and often. No surprises at the end of a sprint or a phase
• Contribute to delivery methodology, templates, and best practices inside the Salesforce practice
• Support pursuit work including estimating, SOW development, and client orals when needed
• Mentor other PMs and delivery leads as the practice grows

Skills

• Seven or more years of project management experience, with at least four years running Salesforce implementations
• Hands on experience leading Agile delivery on Salesforce projects. Scrum, Kanban, or hybrid models
• Demonstrated experience managing fixed fee, time and materials, and managed services engagements
• Strong working knowledge of the Salesforce platform across at least two clouds. You do not need to be an architect, but you need to know enough to challenge bad estimates and recognize delivery risk
• Experience working with Salesforce delivery tools including Jira, Azure DevOps, Copado, Gearset, or similar
• Experience managing distributed teams including onshore and offshore resources
• Bachelor's degree or equivalent professional experience
• Consulting background at a Salesforce SI partner
• Experience with Salesforce CPQ, Revenue Cloud, Data Cloud, Marketing Cloud, or Agentforce
• Experience leading data migration and integration workstreams
• Experience with organizational change management as part of a Salesforce implementation
• Active PMP, CSM, SAFe, or equivalent certification
• Salesforce Administrator certification or higher

Benefits

• Health coverage
• Wellness programs
• 401K company match
• Self-managed PTO
• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

Company Overview

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