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[Remote] Sales Operations Specialist

Remote · Ethiopia Full-time

Note: The job is a remote job and is open to candidates in USA. Huntress is a remote-first company founded by former NSA cyber operators, focused on making enterprise-grade cybersecurity accessible to businesses of all sizes. They are seeking a detail-oriented Sales Operations Specialist to support the sales organization by optimizing workflows, improving efficiency, and ensuring smooth communication across departments.

Responsibilities

  • Serve as a frontline resource for the sales organization, addressing questions, resolving issues, and helping unblock challenges
  • Support SDRs, AEs, CAMs, Reseller Reps and SEs in achieving goals through operational guidance and cross-functional collaboration
  • Partner with RevOps leadership to identify operational bottlenecks and implement solutions
  • Document, maintain and optimize sales operations workflows to ensure clarity, efficiency, and consistency
  • Identify opportunities for process improvements to help the sales team operate more effectively
  • Assist with the implementation of tools and automation to streamline workflows and reduce manual effort
  • Assist in monthly financial reconciliation processes and data auditing
  • Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
  • Support training initiatives for the sales organization on tools, processes, and best practices
  • Ensure accurate data and operational processes are maintained across the sales organization
  • Assist with sales technology implementations and enhancements

Skills

  • 5 + years in sales operations, sales support, or a related field supporting revenue-generating teams
  • Experience with Salesforce
  • Experience with Billing
  • Strong attention to detail and commitment to process accuracy
  • Maintain sales data integrity, reporting and performance metrics
  • Proficiency with Microsoft Excel / Google Sheets and other reporting tools
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Knowledge of sales workflows and operations best practices
  • Experience with Distribution and Reseller sales support
  • Experience with AI tools including Claude and Serval

Benefits

  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth

Company Overview

  • Huntress is the enterprise-grade, people-powered cybersecurity solution for all businesses, not just the 1%. It was founded in 2015, and is headquartered in Columbia, Maryland, USA, with a workforce of 501-1000 employees. Its website is https://huntress.com.
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