Note: The job is a remote job and is open to candidates in USA. Crimson Education is the world’s leading college admissions consulting firm, helping ambitious students gain admission to top universities through expert guidance. The Sales Development Representative will be the first point of contact for incoming leads, managing and qualifying them to ensure a smooth customer experience across various programs.

Responsibilities

• Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently and accurately entered and managed within Crimson’s Client Relations Management (CRM) system, Salesforce
• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
• Schedule meetings for the leads to meet with Crimson’s Academic Advisors
• Establish, develop and maintain positive and professional customer interactions and relationships for Crimson
• Continuously improving sales techniques, processes and enhancing industry knowledge

Skills

• Proficient in English - Spoken/Written
• Experience in Customer Service, Customer Success
• Excellent communication skills
• Excellent organisation skills
• Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile
• Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms
• Experience in US college admissions

Benefits

• Flexible working environment, you will be empowered to structure how you work
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 30 markets (and growing) across the globe!

Company Overview

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