Note: The job is a remote job and is open to candidates in USA. Conexess Group is seeking a Sailpoint Administrator with extensive IT operations leadership experience. The ideal candidate will manage IT infrastructure, support mission-critical systems, and lead projects across multi-site environments while ensuring security compliance and effective vendor management.

Responsibilities

• Management and maintenance of IT infrastructure across multiple facilities and remote sites
• Support of mission‐critical systems, including broadcast, security, healthcare, and field‐deployed devices
• On‐call and escalation support for outages and high‐impact incidents
• Design, configuration, and maintenance of Cisco switches, firewalls, and wireless access points
• LAN/WAN connectivity and basic routing/port forwarding
• Remote monitoring and management solutions for network and endpoint devices
• Server administration (Windows Server), domain management, and endpoint deployment
• Imaging and deployment of desktops/laptops at scale
• Ongoing management of IT security posture for enterprise and field devices
• Experience supporting regulated environments, including healthcare systems and EMR platforms
• HIPAA compliance and security procedures
• Identity, access, and endpoint security support
• Lead projects from inception through deployment across geographically distributed environments
• Coordination with internal teams, onsite leadership, and vendors
• Approval, procurement, and deployment of hardware and software
• Experience managing infrastructure upgrades
• Technology refreshes
• New system implementations (hardware and software)
• Primary point of contact for internal stakeholders and external vendors
• Vendor evaluation, selection, and ongoing relationship management
• Coordination of field technicians and third‐party service providers
• Clear documentation, reporting, and executive‐level communication
• Management of remote and field‐deployed technology at national scale
• Monitoring and dispatching support for geographically distributed devices
• ATM, POS, and secure device installation, configuration, and maintenance
• Support for broadcasting, security surveillance, and embedded/edge systems
• Training and mentoring new IT staff and technicians
• Creation of documentation, standard operating procedures, and knowledge bases
• Maintenance of well‐documented solutions and troubleshooting methods

Skills

• Broad IT operations leadership experience
• Hands-on infrastructure management
• Network engineering experience
• Security experience
• Project delivery experience across multi-site and regulated environments
• Comfortable operating in production-critical environments
• Support of day-to-day operations and strategic initiatives
• Management and maintenance of IT infrastructure across multiple facilities and remote sites
• Support of mission-critical systems, including broadcast, security, healthcare, and field-deployed devices
• On-call and escalation support for outages and high-impact incidents
• Design, configuration, and maintenance of Cisco switches, firewalls, and wireless access points
• LAN/WAN connectivity and basic routing/port forwarding
• Remote monitoring and management solutions for network and endpoint devices
• Server administration (Windows Server), domain management, and endpoint deployment
• Imaging and deployment of desktops/laptops at scale
• Ongoing management of IT security posture for enterprise and field devices
• Experience supporting regulated environments, including healthcare systems and EMR platforms
• HIPAA compliance and security procedures experience
• Identity, access, and endpoint security support
• Lead projects from inception through deployment across geographically distributed environments
• Coordination with internal teams, onsite leadership, and vendors
• Approval, procurement, and deployment of hardware and software
• Experience managing infrastructure upgrades
• Experience managing technology refreshes
• Experience managing new system implementations (hardware and software)
• Primary point of contact for internal stakeholders and external vendors
• Vendor evaluation, selection, and ongoing relationship management
• Coordination of field technicians and third-party service providers
• Clear documentation, reporting, and executive-level communication
• Management of remote and field-deployed technology at national scale
• Monitoring and dispatching support for geographically distributed devices
• ATM, POS, and secure device installation, configuration, and maintenance
• Support for broadcasting, security surveillance, and embedded/edge systems
• Training and mentoring new IT staff and technicians
• Creation of documentation, standard operating procedures, and knowledge bases
• Maintenance of well-documented solutions and troubleshooting methods
• Experience in media/broadcasting, healthcare, public sector, SMB, or managed services
• Combination of IT operations, network engineering, and project management
• Strong troubleshooting skills
• Calm under pressure
• Production-focused mindset
• Comfortable owning environments end-to-end

Company Overview

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