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[Remote] Resident Services Senior Consultant (Remote)

Remote · Italy Full-time

Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with an advanced AI-native platform. The Next-Gen SIEM Senior Resident Consultant will work closely with strategic customers to ensure successful adoption and optimization of their Next-Gen SIEM investments, providing technical expertise and strategic consulting.

Responsibilities

  • Serve as the primary technical advisor for assigned strategic customer accounts
  • Develop and maintain trusted advisor relationships with customer security teams and leadership
  • Understand customer security operations workflows, use cases, and business objectives
  • Mentor customer teams on SIEM best practices and threat hunting techniques
  • Guide customers through Next-Gen SIEM deployment, configuration, and integration
  • Optimize data ingestion strategies and log source configurations
  • Design and implement custom detection rules, correlation searches, and use cases
  • Develop dashboards, reports, and visualizations tailored to customer requirements
  • Assist with migration of detection content from legacy SIEM platforms (Splunk, QRadar, etc.)
  • Perform health checks and platform optimization reviews
  • Troubleshoot complex technical issues and coordinate with engineering teams as needed
  • Track and report on key performance indicators and success metrics
  • Identify opportunities for automation and workflow improvements
  • Contribute to internal knowledge base and best practices documentation
  • Mentor new consultants on the team and ensure their enablement

Skills

  • 8+ years of experience in security operations, SIEM administration, or security engineering
  • Familiarity with at least one major SIEM platform (Next-Gen SIEM, LogScale, Splunk, QRadar, Sentinel, Chronicle, etc.)
  • Understanding of query languages (SQL, SPL, KQL, CQL, or similar)
  • Experience with detection engineering and correlation rule development
  • Knowledge of common log sources (Windows, Linux, network devices, cloud platforms)
  • Familiarity with scripting/automation (Python, PowerShell, Bash)
  • Understanding of cloud security (AWS, Azure, GCP, OCI)
  • Familiarity with endpoint detection and response (EDR) concepts
  • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
  • Exceptional communication skills with ability to explain technical concepts to varied audiences
  • Strong presentation and training delivery capabilities
  • Self-motivated with excellent time management and prioritization skills
  • Customer-focused mindset with commitment to driving customer success
  • Ability to work independently in a remote/embedded environment
  • Strong problem-solving and analytical thinking abilities
  • Familiarity with several major SIEM platforms (Next-Gen SIEM, LogScale, Splunk, QRadar, Sentinel, Chronicle, etc.)
  • Experience with CrowdStrike Falcon platform and Next-Gen SIEM
  • CrowdStrike certification (CCFA, CCFH, or similar)
  • Previous consulting or customer-facing technical role experience
  • Industry certifications (CISSP, GCIA, GCIH, CEH, or similar)
  • Experience with SOAR platforms and security automation
  • Knowledge of threat intelligence platforms and frameworks

Benefits

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off

Company Overview

  • CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.crowdstrike.com.
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