Note: The job is a remote job and is open to candidates in USA. JNR Adjustment Company is seeking responsible, dynamic individuals to join our Research Analyst Team within the public utility claims division. This role involves expertly navigating online databases and formulating effective correspondence with third-party entities and municipalities.

Responsibilities

• Independently manage, organize, and prioritize a diverse load of investigative casework
• Efficiently utilize online resources and databases to gather critical claim information
• Maintain professional verbal and written communication with third parties and municipalities
• Execute accurate Freedom of Information Act (FOIA) requests to obtain public records and reports
• Review and analyze utility outside plant field damage reports to support recovery efforts
• Maintain clear, thorough, and accurate records of all investigative steps taken within case files
• Coordinate effectively with team members and other internal departments to meet recovery goals

Skills

• High School Diploma or equivalent required
• Candidates with backgrounds in utility outside plant, construction, or insurance subrogation are strongly encouraged to apply
• Advanced reading and writing comprehension
• Effective professional communication skills over the phone
• Strong ability to perform expedient critical thinking and problem-solving
• Skilled in Microsoft Office
• Must possess a personal PC/laptop and reliable high-speed internet
• Proven ability to manage multiple tasks, projects, and deadlines simultaneously while working independently
• Some college or BS preferred

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