Note: The job is a remote job and is open to candidates in USA. JMI Recruiting Services is assisting an industrial manufacturer in their search for a Remote Support Engineer. The role involves providing technical support for gas compression systems and industrial engines, including troubleshooting and commissioning support, while being primarily remote with some travel required.

Responsibilities

• Serve as the primary technical resource for customers and distributors, assisting with product selection, troubleshooting, and field support
• Analyze electrical schematics, drawings, and sequences of operations to diagnose and resolve field issues effectively
• Provide support for the startup and commissioning of control systems, ignition systems, and air/fuel ratio (AFR) systems on gas compression and engine packages
• Document support activities and communicate recurring issues to engineering and product teams for continuous improvement

Skills

• Proficient in working with industrial gas engines, compressors, and pumps
• Skilled in reading and interpreting electrical schematics
• Strong ability to support customers remotely and troubleshoot issues using technical drawings
• Willingness to travel up to 25% of the time

Benefits

• This position offers the flexibility of being fully remote, with the expectation of up to 25% travel for customer site visits.

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