Open role
[Remote] Remote Retention Rep
Note: The job is a remote job and is open to candidates in USA. DISH TV is a leading provider in the telecommunications industry, and they are seeking a Remote Retention Rep to join their Inside Sales & Retention teams. This role involves handling inbound calls from customers, influencing their purchasing decisions, and maintaining strong customer relationships.
Responsibilities
- Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company
- Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services
- Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do
Skills
- Minimum 1 year of experience in a quota-carrying sales role required
- Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity
- Full-time; hours may include evenings, weekends or holidays
- High school diploma/GED required; Associate's or Bachelor's degree a plus
- Pre-employment screen
- Smartphone/device with active network connection
- Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors
- Employee responsible for all setup costs (except where required by law)
Benefits
- Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
- Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
- Incredible Incentives: High-value rewards program including exciting trips & prizes.
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
- Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Company Overview