Note: The job is a remote job and is open to candidates in USA. ARIS Solutions is a community dedicated to financial excellence and employee well-being. They are seeking Client Support Specialists who are passionate about helping customers and ensuring high satisfaction by addressing inquiries and resolving issues efficiently.

Responsibilities

• Answer Incoming phone calls, return phone calls related to timesheet issues, problems or other requests
• Retrieve and process requests from FEA and Time Sheet voicemail
• Mail out timesheets, packets, schedules, envelopes and any other requested information
• Research and handle issues with timesheets, payments, budgets or other requests
• Print and mail reports
• Open and sort incoming mail
• Provide information about products and services

Skills

• High School Diploma
• Experience in Customer Service and Clerical Duties
• Effective Communication
• Computer skills (Windows, MS Office Suite and Agency supported software)
• Develop and Maintain positive relationships with Customers, Agencies and Employees
• Ability to Maintain Confidentiality

Benefits

• Comprehensive benefits starting the 1st of the month following hire, including medical, dental, vision, and disability coverage.
• Generous retirement plan with up to 5% employer match after one year.
• Tuition assistance, wellness programs, and volunteer opportunities.
• Paid time off, including 12 holidays per year.

Company Overview