Note: The job is a remote job and is open to candidates in USA. Aqua Finance, Inc. is seeking a Recovery Administration Specialist to manage clerical duties related to delinquent consumer loans. The role involves negotiating with consumers for payment arrangements and supporting collection efforts while maintaining accurate records.

Responsibilities

• Complete clerical duties for accounts, to include but not be limited to, answering phones, making phone calls, entering data, filling in forms, and keeping/updating records/spreadsheets
• Successfully negotiate with consumers or authorized third parties for payment in full, settlement, or monthly payments on accounts
• Provide support in skip-tracing accounts when necessary
• Manage third party placements and communicate with third party vendors regarding those placements

Skills

• High School Diploma or GED equivalent required
• 2 years Customer Service and/or Administrative or Clerical experience required
• 6 months of administrative or clerical experience required
• Attention to detail and accuracy required
• Excellent verbal and written communication skills required
• Proficient in the utilization of Microsoft Office Suite
• Ability to thrive in a fast-paced work environment
• 6 months of collection experience
• Financial industry experience
• Bilingual (English and Spanish) candidates

Company Overview