Note: The job is a remote job and is open to candidates in USA. Redfin is revolutionizing the real estate industry by leveraging data and innovative design. As a Real Estate Inside Sales Advisor, you'll be the first point of contact for potential customers, guiding them through the process of buying or selling a home and connecting them with local agents for consultations.

Responsibilities

• You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution
• You will work from a customer queue, handling live phone calls and inquiries created from the website and app
• Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps
• Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation

Skills

• Active real estate license required
• Strong multitasking skills
• Clear and concise verbal and written communication
• Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience
• Real estate transaction experience preferred
• Experience using a Customer Relationship Management (CRM) system is preferred
• Microsoft Office or Google Suite experience a plus

Benefits

• Annual bonus
• Incentives
• Medical benefits
• Dental benefits
• Vision benefits
• 401K retirement plan
• Paid-time off

Company Overview