Note: The job is a remote job and is open to candidates in USA. Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. They are seeking an RCM - Accounts Receivable (AR) Associate to manage and resolve unpaid accounts, ensuring timely and accurate reimbursement for aged accounts to support their mission of empowering lives.

Responsibilities

• Manage and resolve unpaid accounts with precision and professionalism
• Drive results by meeting productivity standards while reducing outstanding AR balances
• Verify payments for accuracy and completeness, and correct account discrepancies (e.g., payer verification, resolving overlaps, reviewing EOBs, processing adjustments or transfers)
• Document all actions and account reviews thoroughly and accurately
• Identify and report errors, compliance issues and trends to your leader
• Stay informed on state billing rules, guidelines, and statue of limitations
• Provide exception support to internal and external customers
• Handle escalated accounts promptly and report findings as required
• Other projects and duties as assigned

Skills

• High School diploma or equivalent experience
• At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
• Exceptional communication skills, including oral and written
• Strong organizational and time management skills
• Strong attention to detail, and capacity to multitask effectively
• Proven ability to identify and resolve problems in a timely manner
• Proficiency in Microsoft Office Suite or similar software applications
• Three plus years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
• Experience identifying processes and recommending solutions

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you
• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Supportive team and leadership invested in your success

Company Overview

• Upstream Rehabilitation is an outpatient physical therapy provider. It was founded in 2004, and is headquartered in Birmingham, Alabama, USA, with a workforce of 5001-10000 employees. Its website is http://www.upstreamrehabilitation.com/.