Note: The job is a remote job and is open to candidates in USA. United Airlines is a leading airline company focused on building the best airline in aviation history through innovative technology solutions. The Quality Engineering Manager will lead and mentor quality engineering teams, govern quality efforts across multiple projects, and drive quality initiatives through strategic resource planning and automation.

Responsibilities

• Govern functional and non-functional testing that includes agile, integration, end to end, performance, stress and endurance test with application development and non-functional teams
• Offer creative solutions to solve complex problems such as technical limitations for test automation, late delivery of QA builds, scope creep, emergency changes, shifting priorities, etc
• Drive innovations and efficiencies with GenAI capabilities from proof of concept to implementation across Digital Technology
• Develop and implement strategies to improve Quality Engineering practices from pre to post deployment (i.e. gating criteria, in sprint test automation, tooling)
• Partner with application DevOps teams and build CICD pipeline for the sanity, integration and regression tests in QA and Production environments
• Accountable for overseeing quality efforts on multiple projects and/or a large program that consists of multiple testing tracks and applications, using test automation principles and AI-first approach
• Research and resolve people and project issues; provide recommendations; escalate to senior management as needed

Skills

• Bachelor's degree in Computer science, Information technology or similar
• 3+ years of Quality Engineering experience with managing large enterprise programs
• 3+ years of hands-on experience implementing Test Automation framework
• 3+ years of hands-on experience in automation scripting with Selenium or Playwright
• 3+ years of experience in supporting release automation (CICD) and application performance testing
• 1+ years of experience in using GenAI & Agents to expedite functional and non-functional validation
• Willing and able to travel domestic/internationally (up to 10%)
• Listening, communication, partnership and negotiation skills
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
• Previous airline experience
• Understanding of GenAI testing technologies
• CSTE or any other Test Automation related certifications
• Test Management Tools: Jira, Zephyr, Microsoft Test Management (ADO)
• Automation: Hands-on exposure to Playwright/Selenium, Ready API/Rest Assured, Postman, SeeTest, or any others to automate API's, UI and Mobile applications
• Continuous Integration and Deployment: Harness/Github Actions or any other tools
• Understanding of cloud, distributed, microservice, mainframe and desk top based technology (AWS Preferred)

Benefits

• Bonus and/or long-term incentive compensation awards
• Medical
• Dental
• Vision
• Life
• Accident & disability
• Parental leave
• Employee assistance program
• Commuter
• Paid holidays
• Paid time off
• 401(k)
• Flight privileges

Company Overview