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[Remote] Program Manager

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Decera Clinical is a company that helps life sciences companies accelerate HCP adoption of breakthrough therapies. The Program Manager assists in the day-to-day management of insights and engagement education programs and medical communications programs, ensuring high-quality execution and adherence to timelines and budgets.

Responsibilities

  • Manages and executes multiple programs within assigned product offering to ensure all aspects are delivered on time, within budget, and of the highest quality. Working cross functional teams: account management, science, and other assigned stakeholders
  • Serves as the product expert to deliver high quality experience and execution
  • Can work in any product vertical, as needed
  • Understand program-level objectives and ensure program execution meets the objectives and expectations
  • Applies critical thinking to develop and manage project timelines, based on the scope and delivery date. Align with account management on overall timelines to meet the client expectations
  • Collaborates effectively with internal shared services, external vendors, and partners to provide exceptional services and deliverables to our clients
  • Acquires and maintains knowledge of assigned clients' MLR process, standards, and timelines, stays attuned, and communicates changes to the process. Manages the MLR submission and approval process for assigned projects (if )
  • Faculty recruitment and relationship development (when required)
  • For assigned Activeer projects: HCP attendee qualification (live/virtual)
  • Establishes credibility and trusting, respectful working relationships
  • Establishes and facilitates good communication and information sharing between the various team members
  • Provides team with regular project updates and leads discussions for efficiencies to support quality and on-time delivery
  • Provides program information to project stakeholders and to the clients as needed
  • Displays critical thinking to solve challenges and problems, and consistently develops scenarios, and promotes solution-based alternatives and aligns with the strategy w/ management
  • Identifies best practices and efficiencies within the identified product offering(s)
  • Manages program against budget, and track revenue recognition goals
  • Other tasks as assigned

Skills

  • Undergraduate degree and/or 2-3 years' experience within project and/or account management
  • Knowledge of and skills in managing program life cycles
  • Skill and ability in budget development
  • Basic understanding of project financials
  • Strong interpersonal and communication skills (oral and written)
  • High energy level; ability to work with a sense of urgency
  • Ability to work independently and show initiative
  • Organizational skills and the ability to handle diverse tasks with time demands
  • Strong Microsoft skills (Word, PowerPoint, Excel, and Outlook)
  • Manages and executes multiple programs within assigned product offering to ensure all aspects are delivered on time, within budget, and of the highest quality
  • Serves as the product expert to deliver high quality experience and execution
  • Understands program-level objectives and ensures program execution meets the objectives and expectations
  • Applies critical thinking to develop and manage project timelines, based on the scope and delivery date
  • Collaborates effectively with internal shared services, external vendors, and partners to provide exceptional services and deliverables to our clients
  • Acquires and maintains knowledge of assigned clients' MLR process, standards, and timelines
  • Establishes credibility and trusting, respectful working relationships
  • Establishes and facilitates good communication and information sharing between the various team members
  • Provides team with regular project updates and leads discussions for efficiencies to support quality and on-time delivery
  • Displays critical thinking to solve challenges and problems, and consistently develops scenarios, and promotes solution-based alternatives
  • Identifies best practices and efficiencies within the identified product offering(s)
  • Manages program against budget, and track revenue recognition goals

Company Overview

  • Decera Clinical provides medical and healthcare education and information for the entire healthcare team. It was founded in 2006, and is headquartered in Reston, Virginia, USA, with a workforce of 51-200 employees. Its website is https://corporate.deceraclinical.com.
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