Note: The job is a remote job and is open to candidates in USA. Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. The Professional Service Manager will deliver professional services to clients, set up features based on their workflows, and collaborate with teams to provide outstanding service.

Responsibilities

• Meet with clients daily to deliver professional services
• Work offline to complete tasks assigned by clients
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions
• Manage multiple tasks in a fast-paced, high-pressure environment
• Collaborate with the CS and R&D teams to ensure a seamless customer experience

Skills

• Native-level English proficiency
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve
• Strong team player with excellent communication and collaboration skills
• Ability to thrive in a high-pressure environment
• 1 year of experience in a SaaS company

Benefits

• Medical Coverage
• Insurance plan
• 401K
• Paid time off for vacation
• Paid time off for sick days
• Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties
• From weekly happy hours to holiday parties
• Connecteam is committed to building an encouraging, caring, and supportive environment

Company Overview