Note: The job is a remote job and is open to candidates in USA. Greystar is a leading global real estate platform specializing in property management and investment management. They are seeking a Product Manager to oversee the legal entity management platform and document management system, ensuring they align with business needs and improve over time.

Responsibilities

• Own day-to-day platform administration, configuration, and user management for Diligent and iManage, ensuring both systems are reliable, well-governed, and aligned to business needs
• Act as the primary product owner for the legal entity management ecosystem — gathering requirements, identifying improvement opportunities, prioritizing enhancements, and driving adoption across teams
• Partner with engineering teams on integrations between Diligent, iManage, and peripheral systems including Oracle, OneStream, and others — owning requirements definition, testing, exception monitoring, and issue identification and escalation
• Monitor integration health and data quality, identify anomalies or failures in exception reporting, diagnose root causes, and communicate clearly with engineering on resolution path and priority
• Develop a deep understanding of legal entity data flows — how entities are created, structured, documented, and connected across systems — and use that understanding to identify gaps and drive improvements
• Work closely with legal, investment, accounting, treasury, and operations stakeholders to understand workflow pain points and translate them into platform enhancements and process improvements
• Maintain platform documentation, governance standards, and user training materials to ensure consistent and compliant usage across teams
• Support onboarding of new legal entities, ensuring accurate and timely data entry, document loading, and downstream synchronization across connected systems
• Contribute to roadmap planning by surfacing user feedback, tracking platform gaps, and helping prioritize initiatives against business impact
• Stay current on Diligent and iManage product updates, evaluate new capabilities, and make recommendations on adoption where relevant

Skills

• 5+ years of experience in a systems analyst, product owner, legal operations, or technology role within a real estate, investment management, or legal environment
• Hands-on experience with legal entity management platforms — Diligent Entities or comparable systems strongly preferred
• Experience with document management platforms — iManage or comparable systems preferred
• Strong understanding of legal entity structures, corporate governance, and how entities, documents, and ownership data are managed in a large real estate or investment organization
• Demonstrated ability to own a platform product end to end — not just administer it but improve it, advocate for it, and connect it to business outcomes
• Comfortable working with integration data flows — you don't need to write the code, but you need to understand what data is moving, where it's going, what breaks when it doesn't, and how to communicate that to an engineering team clearly
• Strong analytical skills — able to dig into exception reports, identify patterns, and surface actionable findings without being asked
• Excellent written and verbal communication skills — you work with legal, finance, and technology stakeholders and need to translate effectively across all three
• Organized, detail-oriented, and comfortable managing multiple priorities in a fast-moving environment
• Self-directed — you don't wait to be told what needs fixing. You find it, make the case, and drive it forward
• Familiarity with Power Platform, Power Automate, or Cognito Forms for workflow automation and data intake
• Exposure to Oracle or OneStream in a financial or investment management context
• Experience working in or alongside a corporate legal or corporate secretary function
• Prior experience at a large real estate investment manager, REIT, or private equity real estate firm

Benefits

• In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
• Plus your birthday off after 1 year of service!
• Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees.
• For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Company Overview

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