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[Remote] Product Manager

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. They are seeking a Product Manager (Technical Lead) to drive the delivery of a School-Based Services Electronic Health Record (EHR) system, ensuring successful design, implementation, and deployment while coordinating with various stakeholders and vendors.

Responsibilities

  • Serve as the technical lead for the EHR product, guiding design, build, test, and deployment activities
  • Translate business needs into technically feasible product direction and solution options
  • Provide direction on infrastructure, platform decisions, and system architecture
  • Maintain overall solution quality and ensure alignment to project objectives and standards
  • Coordinate across DVHA, Agency of Digital Services (ADS), Agency of Education (AOE), school districts (LEAs), and EHR vendors
  • Act as a central point of contact for technical questions and issue resolution across stakeholders
  • Partner with project management, business leads, and procurement to monitor vendor performance
  • Facilitate collaboration between state teams, SMEs, and implementation leads
  • Lead and oversee data migration and system integrations/interfaces with external systems
  • Ensure a structured release management process, including multi-cohort go-live planning
  • Support system documentation, training materials, and organizational readiness
  • Identify and resolve technical blockers, risks, and dependencies
  • Drive and refine Agile and hybrid delivery practices across teams
  • Provide technical input into backlog prioritization, sizing, and complexity assessment
  • Participate in sprint activities, retrospectives, and continuous improvement efforts
  • Research industry trends, EHR best practices, and market capabilities
  • Evaluate vendor solutions and support technology selection and module implementation decisions
  • Communicate technical debt, risks, and trade-offs clearly to executive stakeholders

Skills

  • 8–12+ years in Product Management, Technical Product Management, or Technology Delivery
  • Experience leading EHR / EMR implementations or healthcare IT systems
  • Proven success in large-scale system implementations (public sector preferred)
  • Experience managing vendor-driven delivery environments
  • Strong understanding of EHR platforms and healthcare data workflows
  • Strong understanding of system integration, APIs, and interoperability
  • Strong understanding of data migration strategies and execution
  • Experience with Agile / hybrid delivery models
  • Ability to translate business requirements into technical solutions
  • Ability to engage executive stakeholders and cross-agency partners
  • Strong facilitation and conflict resolution skills
  • Proven ability to lead without direct authority in matrixed environments
  • Experience with state Medicaid, public health, or education systems
  • Familiarity with HIPAA and health data compliance environments
  • Background in multi-organization implementations (state + vendor + local entities)
  • Agile (Scrum, SAFe) certifications
  • PMP or equivalent certifications
  • Healthcare IT or interoperability-related certifications

Benefits

  • Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

Company Overview

  • DMI is a leading provider of digital services and technology solutions with a focus on end-to-end managed services, including managed mobility, cloud, cybersecurity, network operations, and application development. It was founded in 2002, and is headquartered in Bethesda, Maryland, USA, with a workforce of 1001-5000 employees. Its website is http://dminc.com.
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