Note: The job is a remote job and is open to candidates in USA. Med Tech Solutions is a company focused on Practice Management consulting and training. The Practice Management Trainer / Consultant plays a crucial role in delivering consulting, system configuration, workflow design, and end-user training across various EHR and Practice Management platforms, ensuring successful implementations and client outcomes.

Responsibilities

• Configure and support Practice Management workflows within assigned EHR/PM platforms (e.g., Epic, eClinicalWorks, AthenaOne, NextGen)
• Perform Practice Management system build, validation, and configuration aligned to practice operations and revenue cycle best practices
• Conduct workflow analysis, design, and documentation for Practice Management processes
• Serve as the PM subject‑matter expert for assigned functional areas or engagements
• Deliver PM end‑user training (individual, group, and classroom‑based), onsite or remotely
• Provide go‑live and post‑go‑live support to ensure PM workflow readiness and user adoption
• Deliver clear, engaging training and presentations tailored to operational and revenue cycle audiences
• Provide ongoing Practice Management consulting and optimization support following implementation or go‑live
• Identify opportunities to improve PM workflows, efficiency, and revenue cycle outcomes
• Conduct follow‑up reviews to ensure PM configurations continue to meet operational needs
• Apply lessons learned and best practices across client engagements
• Identify PM setup, workflow, or readiness risks and escalate issues with recommended solutions
• Drive resolution of end‑user issues, coordinating with internal teams as appropriate
• Document PM workflows, system configurations, and practice‑specific variations
• Build and maintain strong working relationships with client operational and revenue cycle stakeholders
• Serve as a trusted PM advisor, reinforcing client confidence in system setup and workflow decisions
• Provide regular status updates to Program Managers and client stakeholders
• Support peer learning by sharing best practices, lessons learned, and PM workflow knowledge with other consultants

Skills

• Current EMR certification in one or more supported platforms (e.g., Epic, eClinicalWorks, AthenaOne, NextGen) strongly preferred
• Proficient with general consulting skills
• Current / Future state mapping
• Critical problem solving
• Software Proficiency
• Word
• Excel
• Project Management Software
• Document Management (SharePoint, OneNote)
• Strong understanding of EMR software and core processes (especially as they relate to the types of projects being performed)
• General navigation
• Scheduling an appointment
• Viewing the progress note
• Viewing the patient hub
• Scanning a document
• Faxing a document
• Front Office Workflows
• Revenue Cycle Workflows
• High school diploma or GED required; Bachelor's Degree or equivalent experience preferred
• 3-5 years of related experience; prior lead or supervisory experience preferred
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Bachelor's Degree or equivalent experience preferred
• 3-5 years of related experience; prior lead or supervisory experience preferred

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