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[Remote] Patient Services Senior Program Manager

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Eisai Inc. is a growing pharmaceutical company focused on neurology and oncology, dedicated to satisfying unmet medical needs. They are seeking a Patient Services Senior Program Manager to oversee program operations, ensure compliance, and identify improvement opportunities within patient support programs.

Responsibilities

  • Support definition of access & reimbursement strategy for assigned marketed products
  • Assist in monitoring of assigned program operations including compliance, and quality auditing
  • Support implementation of training initiatives and other learning opportunities targeted to each product’s current reimbursement environment and patient assistance needs
  • Support maintenance of comprehensive dashboard reports and business reviews as directed
  • Maintain and share accurate and compliant information (e.g., Coverage, Coding, and Payment across Medicare, Medicare Part D, Commercial Payors) to cross-functional stakeholders, as directed
  • Oversee delivery by external vendors supporting patient services programs
  • Engage with external partners (e.g., reimbursement support vendors, PAP distribution vendors, Medicare/Medicaid policy development stakeholders, reimbursement and PAP experts, healthcare professionals, payers) to track external landscape impacting patient services strategy, as directed
  • Support and facilitate CRC submission of new materials and on-going review and re-submission of expiring materials

Skills

  • Bachelor's degree in related field (Master's preferred) with 8+ years of relevant experience in pharma/biotech industry
  • Experience in pharma reimbursement including US reimbursement system in any of the major payer segments (Medicare, Medicaid, Federal, Managed Care); related or additional experience in pharmaceutical sales and/or marketing is preferred
  • Experience supporting key compliance areas related to the provision of reimbursement support services
  • Experience managing vendors/providers
  • Experience with end-to-end technology sourcing to pay process
  • Proven performance in earlier role
  • Experience in pharmaceutical sales and/or marketing

Benefits

  • Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan.
  • Employees are eligible to participate in Company employee benefit programs.
  • Certain other benefits may be available for this position, please discuss any questions with your recruiter.

Company Overview

  • Eisai Inc. was established in 1995 and began marketing its first product in the United States in 1997. It is a sub-organization of Eisai. It was founded in 1995, and is headquartered in Woodcliff Lake, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://us.eisai.com/.
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