Note: The job is a remote job and is open to candidates in USA. Syneos Health Commercial Solutions is dedicated to improving healthcare commercialization challenges. In this role, you will enhance learning and development and HR programs through expert data analysis, survey administration, and collaboration with cross-functional teams to drive insights and improvements.

Responsibilities

• Survey Creation, Administration, and Analysis: Serve as the go-to expert for all aspects of survey creation, refinement, and administration in Qualtrics, ensuring high-quality data collection processes
• Data Interpretation and Insight Generation: Analyze and interpret data from disparate sources, including learning management systems, surveys, assessments, and employee records to derive meaningful insights and support program improvements
• Dashboard and Report Development: Create and maintain interactive dashboards and comprehensive reports in Excel, Tableau, Power BI, and/or Qualtrics that deliver clear, actionable insights to key stakeholders about learning and development and/or HR metrics
• Cross-Functional Collaboration: Collaborate with professionals across the enterprise to gain a deep understanding of business priorities, provide expert guidance on survey design and administration, share best practices for reporting, and troubleshoot any issues related to Qualtrics to ensure effective data collection and analysis

Skills

• Bachelor's degree in a related field
• Proven experience in data analytics and survey creation, administration, and analysis of results
• Advanced experience with Qualtrics, including the ability to design complex surveys with various question types, dynamic survey flows, customized reporting/dashboards, and AI-driven analytics capabilities
• Strong expertise in data visualization, with proficiency in tools such as QlikSense, Tableau, Power BI, or similar, to develop insightful reports and dashboards
• Advanced proficiency in Microsoft applications (Excel, Word, MS Forms, PowerPoint, etc.)
• Demonstrated ability to collaborate with and manage relationships with various stakeholders, ensuring alignment between data collection efforts and business priorities
• Master's degree
• Experience within L&D or HR

Benefits

• As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment.
• Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.

Company Overview