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[Remote] Operations Specialist

Remote · Italy Full-time

Note: The job is a remote job and is open to candidates in USA. ActionLink is hiring a driven Operations Specialist to help execute and elevate our client programs. You will manage timelines, analyze performance, and streamline processes to ensure flawless delivery and strong results.

Responsibilities

  • Coordinate and execute merchandising projects from launch to completion
  • Track timelines, monitor KPIs, and ensure all deliverables stay on target
  • Collaborate with clients and internal teams to drive seamless program execution
  • Evaluate performance metrics and translate data into actionable insights
  • Identify opportunities to streamline processes and improve overall efficiency
  • Oversee data quality, performance analysis and reporting for client programs
  • Act as a cross-functional partner to drive alignment and program success
  • Lead QA efforts and identify opportunities for continous improvement
  • Provide operational support as needed while ensuring compliance with company guidelines

Skills

  • Strong relationship-building and cross-functional collaboration skills
  • Analytical thinker with solid problem solving abilities
  • Excellent time management, organization and communication skills
  • Proficient in Microsoft Excel
  • Access to quiet work space with reliable high-speed internet connectivity and smartphone
  • Comfortable working on a company-issued laptop for extended periods throughout the day
  • Valid driver's license and be able to rent a car under ActionLink's corporate insurance standards
  • Able to travel locally by vehicle and/or nationally by plane as needed or requested
  • Associate's Degree or equivalent experience preferred
  • Background in account management or operations with client-facing exposure

Benefits

  • Diverse mixture of remote work and market visits
  • Medical Dental, Vision, Life and Prescription Insurance Plans
  • W2 employment with biweekly pay schedule & direct deposit
  • Paid time off
  • 401(k) option with employer match

Company Overview

  • ActionLink is a large-scale strategic marketing and sales solutions company. It was founded in 1996, and is headquartered in Akron, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.actionlink.com/.
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