Note: The job is a remote job and is open to candidates in USA. Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. The Operations Associate role involves performing outbound sales activities, maintaining communication with leads, and ensuring a smooth sales cycle for student bookings.

Responsibilities

• Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay
• Act as an aggregator between the property managements and the students
• Create an excellent rapport with the assigned demographic to ensure smooth sales cycle
• Maintain a solid conversion rate
• Perform various tasks related to completing bookings during all the times
• Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM
• Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively
• Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time

Skills

• Excellent verbal and written communication skills in neutral English
• Active listening skills
• Good time management and planning skills
• Objection handling skills
• Strategic prospecting skills
• Negotiation skills
• Good call closing techniques
• Proficiency in CRM or other similar softwares
• Working in the UK Shift - rotational between the available UK shifts. (Non Negotiable)
• Education level - Graduate
• Minimum 60% required in academics
• Experience - 0 to 3 years
• Experience in tele sales or similar background will be a plus
• Preferred industry experience in real estate, hospitality, business development or customer service
• Understanding of the UK market in terms of geography and demographics will be a plus

Benefits

• Stable career growth
• Amazing work culture (trust us when we say this!)
• Employee wellbeing policies (at the best standard)

Company Overview