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[Remote] OCM Program Manager

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Integration International Inc. is seeking an OCM Program Manager to provide training and deployment support. The role involves facilitating training sessions, ensuring user readiness, and analyzing mobile device management settings for operational improvement.

Responsibilities

  • Travel to field locations to support training sessions
  • Facilitate training classes onsite and virtual
  • Assist with ensuring user readiness (training materials, access, environment setup)
  • Analyze mobile device management settings and process
  • Provide suggestions for improvement and enablement of bringing current operations to scale
  • Experience supporting system rollouts or go-lives (especially multi-site)
  • Experience working with field operations teams (e.g., mechanical, transportation, industrial environments)
  • Experience agile and reporting tools using Figma, Confluence, Jira, Tableau

Skills

  • Travel to field locations to support training sessions
  • Facilitate training classes onsite and virtual
  • Assist with ensuring user readiness (training materials, access, environment setup)
  • Analyze mobile device management settings and process
  • Provide suggestions for improvement and enablement of bringing current operations to scale
  • Experience supporting system rollouts or go-lives (especially multi-site)
  • Experience working with field operations teams (e.g., mechanical, transportation, industrial environments)
  • Experience agile and reporting tools using Figma, Confluence, Jira, Tableau
  • Certifications: SAFe, Prosci, Kotter
  • Training experience with UKG Time & Attendance System and/or Maximo (Asset Management System)

Company Overview

  • Integration International is an information technology company offering IT solutions and services. It was founded in 2000, and is headquartered in Parsippany, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is https://i3intl.com/.
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