Position Summary The Telehealth Provider (Nurse Practitioner) will perform medical evaluations/good faith exams (GFEs) for aesthetic medicine, wellness, and longevity services. This role is fully remote and includes both synchronous and asynchronous patient evaluations for a wide range of treatments—from GLP-1s and peptides to neuromodulators, fillers, laser devices, and hormone optimization. The Telehealth Provider (NP) will also help optimize workflows, support the EMR documentation process, ensure all GFEs are completed on time, and provide clinical oversight to other advanced practice providers. This is a fast-paced and high-volume position, with the provider working across multiple platforms. The ideal candidate is highly organized, can multi-task without compromising on quality, and is clinically-sound, with a strong telehealth background.

Key Responsibilities

Clinical Duties ● Perform synchronous and asynchronous good faith exams (GFEs) for a variety of services including: o GLP-1 weight loss therapy (Semaglutide, Tirzepatide) o Peptides and hormone replacement therapy (HRT) o Aesthetic procedures such as neuromodulators (Botox, Dysport) and dermal fillers o Energy-based devices including RF microneedling, lasers, and IPL o IV therapy and vitamin injections ● Document GFEs appropriately in EMR using company-standard templates and protocols ● Ensure thorough documentation and compliance with state-specific telehealth and prescribing regulations ● Respond to patient chat messages within 24 hours, resolving issues as quickly as possible. ● Work as a collective team to evaluate all intake forms within 24 hours of being submitted. Workflow Optimization & Administrative Oversight ● Monitor Slack and other team communication channels to stay updated on clinic activity, escalate issues, and maintain communication with staff and leadership ● Assist in creating, improving, and streamlining telehealth workflows for clinical efficiency and legal compliance ● Help maintain up-to-date GFE protocols, checklists, and documentation templates ● Collaborate with the operations team to support best practices in remote clinical documentation What We’re Looking For ● Active Nurse Practitioner license (40+ state licensure strongly preferred) ● 3+ years of clinical experience; telehealth or aesthetics experience highly desirable ● Proficient with various EMRs Exceptional attention to detail, organizational skills, and documentation habits ● Confidence in independently evaluating patients and making treatment determinations ● Ability to work independently in a fast-paced, remote setting ● Professional and friendly demeanor as a client-facing role within the company ● Previous experience in medical aesthetics, weight loss, or hormone therapy ● Familiarity with telehealth compliance and GFE requirements ● Experience supervising other providers or clinical staff ● Knowledge of regulatory frameworks for GLP-1s, peptides, HRT, and energy-based devices DirectShifts is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.