Note: The job is a remote job and is open to candidates in USA. IonQ, Inc is the world’s leading quantum platform and merchant supplier, delivering integrated quantum solutions across computing, networking, sensing, and security. The role involves leading the administration and optimization of core enterprise applications, specifically Salesforce and NetSuite, ensuring security, scalability, and maximum value delivery to internal stakeholders.

Responsibilities

• Serve as the Internal Product Owner for Salesforce and NetSuite in the IT organization, aligning technical capabilities with business goals
• Manage the evaluation, selection, and implementation of third-party "add-on" applications (e.g., CPQ, Celigo, Avalara)
• Manage system security, user permissions, and compliance (SOX/GDPR) across both platforms
• Develop and maintain a help desk ticketing infrastructure to assist users with technical requests
• Partner with Sales, Finance, and Marketing leadership to translate business requirements into technical specifications
• Lead IT integration work streams for corporate acquisitions, overseeing the seamless migration of newly acquired entities into NetSuite
• Oversee integration middleware (e.g., Boomi, Celigo, or MuleSoft) to ensure reliable data exchanges
• Facilitate User Acceptance Testing (UAT) and post-deployment support for major system updates

Skills

• 5+ years of experience managing enterprise systems, with at least 3 years specifically overseeing both Salesforce and NetSuite
• Strong understanding of the Lead-to-Cash process and how data flows from an Opportunity to an Invoice
• Highly preferred certifications (e.g., Salesforce Certified Administrator/Platform App Builder or NetSuite Administrator/ERP Consultant)
• Experience leading complex system migrations or implementations using Agile or Waterfall methodologies
• Advanced proficiency in data mapping and reporting across multiple platforms
• Experience managing Salesforce within FedRAMP-authorized environments
• You can explain complex API limitations to a Finance Director and business requirements to a Developer
• You don't just fix problems for today; you build systems that can handle 10x the current volume
• Detail-Oriented: You understand that a small change in a Salesforce picklist can have a massive ripple effect on NetSuite's General Ledger

Benefits

• Base, bonus, equity, and a range of benefit options found on our career site
• Comprehensive medical, dental, and vision plans
• Matching 401(k)
• Unlimited PTO and paid holidays
• Parental/adoption leave
• Legal insurance
• A home technology stipend

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