Note: The job is a remote job and is open to candidates in USA. enkompas Technology Solutions is seeking a Netsmart Bells AI Consultant to serve as a subject matter expert for their Bells AI platform, focusing on supporting healthcare providers with AI-powered clinical documentation solutions. The role involves training, workflow analysis, and client relationship management to enhance documentation quality and clinician efficiency.

Responsibilities

• Support implementation and adoption of Bells AI solutions within healthcare organizations
• Train clinicians, administrative staff, and end users on Bells AI workflows and best practices
• Analyze clinical documentation processes and recommend workflow improvements
• Assist clients in configuring and optimizing Bells AI functionality
• Collaborate with vendor and client product, engineering, implementation, and support teams to resolve client issues
• Conduct demonstrations, presentations, and educational sessions for clients and stakeholders
• Monitor client utilization and adoption metrics to drive successful outcomes
• Gather client feedback and communicate enhancement opportunities to product teams
• Ensure compliance with healthcare documentation standards, regulations, and organizational policies
• Support change management initiatives during AI technology adoption
• Maintain strong relationships with clinical leadership and operational stakeholders

Skills

• Bachelor's degree in Nursing, Health Information Management, Healthcare Administration, Clinical Informatics, or related field
• Clinical experience in behavioral health, post-acute care, human services, or healthcare operations
• Experience with Netsmart's product Bells Ai and either myEvolv/myAvatar
• Strong communication, presentation, and training skills
• Ability to work directly with clients and cross-functional teams
• Experience with healthcare technology implementations or SaaS solutions
• Experience with AI-assisted clinical documentation tools
• Clinical informatics certification
• Knowledge of healthcare workflow optimization and change management
• Experience in healthcare IT consulting, implementation, or client success roles
• Familiarity with Netsmart EHR platforms and healthcare interoperability standards

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